FREQUENTLY ASKED QUESTIONS
How do I open/close an account?
Once you have bought/sold the property, you will need to send a copy of the closing statement showing the name
of the new legal owner. You may send by email firstname.lastname@example.org
, fax (803) 736-5399, mail or visit our office at
704 Ross Rd, Columbia, SC 29223.
Do I need a sewer back flow preventer?
Yes. All customers of East Richland County Public Service District must have a sewer back flow
preventer valve installed on your sewer line up by your home/business. Sanitary sewers work
by the force and principal of gravity. Wastewater flows in the direction of the natural slope
of the pipe away from your home/business. When a stoppage occurs, water will travel back
into your home/business. If damages occur due to a sewage backup in the home/business and
no back flow valve is installed, the District wil not be held responsible. This valve must be
installed at the owner's expense. Please contact a licensed & reputable
plumber to have your line checked for a sewer back flow preventer valve and if necessary have
one installed for your protection.
Where do I go to sign up for online billing?
You can sign up for online billing by clicking here
Where do I go for information on the next Commission Meeting?
You can find information on the next commission meeting by clicking here
Where can I find information on residential services?
You can find information on residential services by clicking here
Where can I find information on commercial services?
You can find information on commercial services by clicking here
Administrative Offices - East Richland County Public Service District 704 Ross Rd. Columbia, SC 29223 | Office Hours - 8:00 AM to 4:30 PM